Authors : Shriya Kawle, Chrisbin Thomas, Joe Mathew, Jayshri Harde
DOI : 10.46335/IJIES.2024.9.7.12
Article Link
Abstract – The primary focus on the use of chatbots in the education industry, specifically refers to it as an inquiry chatbot. It covers the advantages of implementing a chatbot system in colleges, such as providing 24/7 access to information and reducing waiting time. The technical concepts of creating a chatbot, such as natural language processing, WordNet, and GUI are also discussed. Additionally, the paper highlights the evolution of chatbot technology and its future potential in the education industry. Overall, this paper provides a valuable overview of the use of chatbots as inquiry systems in education, highlighting their potential to improve customer service and streamline information access for students
